Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Get In Touch
Primary Contact
Email: schowy1@gmail.com
For:
- General inquiries
- Technical support
- Feature requests
- Bug reports
- Partnership opportunities
- Media inquiries
- Feedback and suggestions
Response Time: We typically respond within 24-48 hours on business days.
Mailing Address
Seungho Choi
Buil-ro 203
Gyeonggi-do, South Korea
For formal correspondence, legal notices, or physical mail.
What Can We Help You With?
Technical Support
If you're experiencing technical issues:
- Check our Support Page for common solutions
- Email schowy1@gmail.com with:
- Description of the issue
- Your device model and iOS version
- Screenshots (if applicable)
- Steps to reproduce the problem
Account & Privacy
Account Questions:
- Password resets
- Account deletion
- Email updates
- Login issues
Privacy Requests:
- Data export requests
- Data deletion requests
- Privacy questions
- GDPR/CCPA inquiries
For privacy-related matters, please reference our Privacy Policy.
Feedback & Suggestions
We value your input! Share your:
- Feature ideas
- Design suggestions
- Content requests
- General feedback
Every message is read, and user feedback directly influences our roadmap.
Business Inquiries
Partnerships:
Interested in collaborating? Email us with details about your proposal.
Media & Press:
For press inquiries, interviews, or media kits, contact schowy1@gmail.com.
Educational Institutions:
For bulk licensing or educational partnerships, reach out to discuss options.
Report Issues
Report Bugs
Found a bug? Help us fix it by emailing:
- What happened
- What you expected to happen
- Steps to reproduce
- Device and app version
Report Inappropriate Content
If you encounter inappropriate AI responses or content, please report immediately to schowy1@gmail.com with screenshots.
Security Issues
For security vulnerabilities, please email schowy1@gmail.com with "SECURITY" in the subject line. We take security seriously and will investigate promptly.
Before You Contact Us
Save time by checking these resources first:
Support & FAQ
Answers to common questions about using the app, troubleshooting, and account management.
Privacy Policy
Detailed information about data collection, usage, and your privacy rights.
Terms of Service
Complete terms governing your use of Simple Rizz.
EULA
End User License Agreement outlining your license to use the app.
Response Times
- General Inquiries:24-48 hours (business days)
- Technical Support:24-72 hours
- Privacy Requests:Up to 30 days (as required by law)
- Urgent Matters:Mark as "URGENT" in subject line for priority
Operating Hours
We're based in South Korea (KST timezone) and monitor support requests daily, including weekends. However, response times may be longer on weekends and holidays.
We Value Your Feedback
Your experience matters to us. Whether you love something, hate something, or have ideas for improvement, we want to hear it.
Simple Rizz exists to help you build genuine social confidence, and your feedback helps us serve you better.